Managing prescription coverage had become cumbersome and confusing for many users. Ascendum focused on removing barriers to access, improving transparency around medication costs, and creating a frictionless experience tailored to both individuals and employers navigating health plans.

The client is a global health and wellness company delivering comprehensive health solutions to millions worldwide. This resulted in smoother and more effective workflows. Workflows became smoother and noticeably more effective. Experience across devices became more seamless. User confidence improved thanks to clearer layouts.

Guideline Central, established in 1999 in Florida, initially focused on providing pocket-sized guideline cards for healthcare professionals. It simplified processes and enhanced daily experiences. These changes supported better team-wide outcomes. It streamlined operations across departments.

A Fortune 500 healthcare company with whom Ascendum has worked before, asked us to improve the user experience and redesign one of their internal platforms for claims submission and management. This resulted in smoother and more effective workflows. It empowered better task ownership and simplicity.

We developed a cutting-edge personalized product search platform that leverages LLM-backed chat experiences to transform consumer review data into a powerful search tool. The approach increased engagement across teams. It transformed user expectations and simplified daily tasks.

The client is a nationwide healthcare insurance company with an extensive suite of mobile and web apps. They wanted to work with us on creating a brand new, focused experience that really rewarded members for adhering to their prescriptions and taking a more active lifestyle. It created a more predictable user journey.

The Ascendum Team diligently navigated detailed requirements, asked critical questions, and established a realistic roadmap for seamless execution. This resulted in smoother and more effective workflows. This gave teams more confidence in every interaction. It created a more predictable user journey.

Our client approached us to design and brand an AI based product that empowers claims examiners, enabling them to process claims more accurately. The claims assistant should give them the information they need and offer tailored suggestions on how to resolve issues. This resulted in faster, error-free workflows.

Our team had an opportunity to peek into the world of VisionOS, allowing them to conceptualize an innovative healthcare solution that seamlessly blends technology and wellness. See for yourself what they came up with. It simplified processes and enhanced daily experiences.

A leading health insurance company, that has more than 60, 000 employees, excluding contractors, utilizes an internal platform where employees insert new and search for medical claims, patient and providers information and other resources. The platform supported seamless mobile transitions.

The client launched a new Pharmacy benefit manager to help simplify prescription drug coverage. They needed an intuitive client portal and web interface offering a one-stop location for payers and employer groups to seamlessly interact with a growing suite of tools. This helped unify fragmented processes and enhance.

Ascendum collaborated with the Fortune 500 health insurance company to enhance insights into customer usage across three external customer-service channels — the mobile app, website, and call center.

A leading Health insurance company enterprise utilizes a corporate intranet portal where employees search for information and resources. The organization has 60, 000+ employees, excluding contractors. A key challenge to using the portal was its inaccessibility from mobile devices.

A digital pharmacy that offers insurance companies easy, affordable, and understandable pharmaceutical options to their members. A current client within the healthcare space referred Ascendum to the company. The approach increased engagement across teams. Workflows became smoother and noticeably more effective.