LAST REVISED: December 2023

BY USING THE ASCENDUM SOLUTIONS WEBSITE (“WEBSITE”), YOU AGREE TO THE PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE. This Privacy Policy governs the manner in which Ascendum Solutions (“Company”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the ascendum.com (WEBSITE ADDRESS) website (the “Site”). This privacy policy applies to the Site and all products and services offered by the Company.

We may collect personally identifying information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and/or phone number.

We may collect non-personally identifying information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the internet service providers utilized, and other similar information.

Our Site may use “cookies” to enhance User experience. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, registrations, submissions, basic demographic, and other traffic data. We use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We may also gather statistical information about the use of the Site to enhance its functionality and assist us with resolving issues internally. We may also use cookies and other technologies in online advertising campaigns to track responses to our ads. The User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

The Company collects and uses a User’s personal information for the following purposes:

• To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To process transactions. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To administer content, promotion, survey, or other Site features. We will send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails. The email address Users provide may be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

We adopt reasonable data collection, storage, and processing practices to have adequate security. We utilize reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. If you believe that your interaction with the Site is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below. If you wish to change or delete data that has been collected by our Site, please notify us in accordance with the “Contacting Us” section below.

We do not sell, trade, or rent the Users’ personally identifying information to others. We may share generic aggregated demographic information not linked to any personally identifying information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission to do so.

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to via our Site. In addition, these sites or services, including their content and links, may be constantly changing.

These sites and services may be governed by their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to said website’s own terms and policies.Protecting the privacy of the very young is especially important. For that reason, no part of our website is structured to attract anyone under 13.

Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy and terms of use.

If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at info@ascendum.com