A fast two week POC design to support our client's staff portal application bid.
The brief.
Our client takes a comprehensive approach to New York City's economy. Grow innovative sectors, with a focus on equity; build neighbourhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy. Our client needed public-facing interface for businesses to apply for funding, submit relevant documentation, and interact with the company, as well as a back-end system for the staff to manage, review, and process these applications effectively. Time was of the essence, and the client wanted a POC to check the feasibility of the project as quickly as possible.
Our approach.
Design two platforms that are connected but for different purposes.
Applicant Interface
Allows businesses to sign up, answerdetailed questions, upload documents,submit funding requests, and track the application status.
Staff Interface
Allows agency staff to receive,review and process funding requests accordingly, more efficiently.
The outcome.
Ascendum worked hand-in-hand with the client to deliver a POC of the application in two weeks. We designed a the proof of concept and presented to our client. Collaborating closely with the client, leveraging cutting-edge technologies, and prioritizing information hierarchy, we meticulously crafted a direction that not only ensured utility and actionability, but also delivered a top-tier user experience.
Improved experience
Design the traditional paper application into an improved digital experience through streamlined navigation, enhanced accessibility, and user-friendly features.
Improve efficiency
We designed an interface enabling staff to seamlessly and effectively navigate through different sections of the applications during the review process.
Actionable Insights
Our emphasis was on presenting exclusively the pertinent data for NYC Staff, facilitating an efficient review of the application.
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