Smarter Vending Machines

Drive Loyalty One Vend at a Time

Client: Leading Vending Technology Provider

Situation

Large brands are looking at social platforms to build one on one relationships with their customers. A vending machine is a great interactive opportunity for brands to connect with clients and use the interaction to foster a relationship. Vending machines also are changing in terms of the capability they offer to channel marketing and targeting.

Engagement Scope

  • Leverage the NAMA standards to identify the Loyalty Card details of a customer and offer benefits.
  • Install a web browser on the Telemetry device to also serve marketing and advertising.
  • Develop proof of concepts with variety of OS and platforms for the next generation telemetry device.

Technology & Methodology

  • Android
  • Python
  • Java
  • MySQL
  • Agile Development

Benefits Delivered

  • New platform designed, developed and tested in a record time of 12 weeks
  • Overall cost savings of 30%
  • Integration with leading social media platforms to enhance client engagement
Smarter Vending Machines

“Ascendum put in place a team that helped us develop a loyalty solution that leading brands of the world use to connect directly with their clients.”

Vice President Technology,
Leading Vending Technology Provider